My Raven Self Service Help

Do you need to register?

How do I qualify to use the self service portal?

You simply need to be a current Raven Housing Trust customer. There are 3 pieces of information required when registering 1) Your 'Tenancy Reference Number' (Please note you can find this on your rent statement.), 2) Your Date of Birth 3) A valid email address

What do I do if I have forgotten my password?

Click on the Forgot Password button and this will send you your password. You will need to enter the email address you registered with. If the website database cannot find the email address you enter it please email Raven@ravenht.org.uk

How do I change my password?

Once you have logged in you can change your password on Your Profile section

What happens if my details are not validated when I try and register?

Please email Raven at raven@ravenht.org.uk or by calling our Customer Services Team on 0300 123 3399